Completing an EcoVadis assessment can be a demanding process. While the platform provides a standardized way to measure sustainability performance, many companies struggle when handling the process internally - especially without prior experience.
Below, we highlight the main challenges companies face and how Greenly’s EcoVadis support offer helps overcome them.
1. Collecting and Structuring Information
The challenge
EcoVadis questionnaires are customized by sector, size, and geography.
Companies must gather information across multiple departments (HR, Procurement, Environment, Compliance).
It is time-consuming to review past reports, certifications, and policies to ensure nothing is missed.
How Greenly helps
Our AI auto-filling system automatically processes your existing ESG materials (policies, reports, procedures, KPIs) and pre-fills the EcoVadis questionnaire.
This saves countless hours and reduces the risk of errors or missing answers.
Teams can then focus on validation rather than manual data entry.
2. Risk of Missing or Incomplete Answers
The challenge
EcoVadis requires evidence-based answers. Self-declarations are not accepted.
Companies often forget to upload supporting documents or provide incomplete evidence (e.g., missing scope, expired KPIs).
Even one overlooked element can lower the overall score.
How Greenly helps
With AI-driven reliability checks, our system ensures that no material information is left out.
The questionnaire is cross-verified against all uploaded company materials, reducing the risk of incomplete or inconsistent answers.
3. Document Compliance Issues
The challenge
EcoVadis analysts apply strict validation rules:
Documents must include the company name/logo.
Expiry periods must be respected (e.g., KPIs <2 years, policies <8 years).
Scope must cover at least 80% of operations.
etc.
Many documents get rejected, which delays scoring and reduces chances of earning a medal.
How Greenly helps
Our AI-based audit system reviews each uploaded document in detail and flags potential compliance issues before submission.
It checks against EcoVadis’ official criteria (validity periods, company name, scope coverage, accredited certifications, etc.).
This ensures your documentation package is fully audit-ready.
4. Lack of Detailed Guidance for Improvements
The challenge
EcoVadis provides high-level “Improvement Areas” in the Scorecard.
However, these suggestions are often too generic (e.g., “strengthen environmental reporting”) and do not explain what exactly needs to be improved in each document.
This makes it difficult for companies to act effectively before the next reassessment.
How Greenly helps
Our document audit engine provides granular feedback at the EcoVadis criterium level.
Instead of a vague “improve reporting,” you’ll receive actionable insights such as:
“Add a quantitative GHG reduction target with a defined deadline to your Environmental Policy.”
“Include coverage evidence (number of employees trained) in your Health & Safety procedure.”
This level of detail goes far beyond EcoVadis’ generic corrections, helping you continuously raise your score year after year.
5. The Reassessment Cycle
The challenge
EcoVadis assessments are valid for 12 months. Companies must reassess annually, which means repeating the same heavy process every year.
Without a structured system, teams spend time reinventing the wheel instead of building on previous results.
How Greenly helps
With Greenly, all your EcoVadis documents, answers, and audit results are stored in a centralized library.
Our system reuses validated materials for reassessments, while flagging documents that need renewal (e.g., expired KPIs, certificates).
This makes reassessments faster, smoother, and more reliable.